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Course Summary
Effective communication is at the heart of strong relationships, successful teamwork, and professional growth. This one-day training session is designed to help you identify and overcome communication barriers, refine your listening skills, and develop the confidence to express yourself clearly and assertively. Through interactive exercises and practical techniques, you will enhance your ability to handle challenging conversations with ease.Course Objectives
By the end of this training session, participants will be able to:
- Identify common communication issues that may be holding you back.
- Develop skills in asking the right questions to obtain necessary information.
- Understand what your non-verbal messages communicate to others.
- Improve your ability to listen actively and empathetically.
- Enhance your confidence in handling difficult situations.
- Respond assertively to challenging conversations and interactions.
Course Prerequisites
No previous experience is required.Key Benefits
- Greater
Self-Awareness – Recognise your communication strengths and areas for
improvement.
- Stronger
Relationships – Build trust and rapport with colleagues, clients, and
stakeholders.
- Improved
Problem-Solving – Communicate effectively to resolve conflicts and
misunderstandings.
- Increased
Confidence – Learn to express yourself clearly and assertively in any
situation.
- Better
Listening Skills – Understand and respond to others with empathy and
engagement.
- Practical Tools & Techniques – Gain strategies you can immediately apply in personal and professional interactions.
Who Should Attend?
This course is suitable for professionals at all levels who want to improve their communication skills, particularly those who interact with customers, colleagues, or teams regularly.Course Certification
GTG Certificate
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