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Course Summary
This programme has been specifically developed to provide participants with a structured approach to leading coaching conversations in the workplace. They will discover the key elements of successful coaching and deliver a short coaching session using the skills they’ve learned.
The key aim of the programme is to make sure that coaches drive results by supporting employees in their learning. This enables coaches by developing the skills, knowledge and attitude necessary to successfully deliver empowering coaching opportunities.
Course Objectives
By the end of this training session, participants will be able to:
- Define what coaching is and explain its role in the workplace.
- Identify the stages of competence in their team members.
- Explain the manager’s role in the coaching process.
- Create a positive coaching environment.
- Use the GROW model to facilitate successful coaching conversations.
Course Prerequisites
This course is aimed at new and experienced mentors, supervisors and managers with a responsibility for coaching team members.
Key Benefits
- Enhance leadership and communication skills.
- Improve team performance and engagement.
- Foster a culture of continuous learning and development.
- Build stronger relationships between managers and employees.
- Gain practical coaching techniques that can be applied immediately.
Who Should Attend?
This course is ideal for managers, team leaders, supervisors, and anyone responsible for developing and mentoring employees within their organisation.
Course Certification
GTG Certificate
Frequently asked questions about this coaching skills training
Coaching is a structured process that helps employees improve specific skills and performance through guided conversations and support. Mentoring, on the other hand, involves a more experienced individual providing long-term career guidance and advice.
Effective coaching improves employee performance, engagement and job satisfaction. It also helps managers build stronger relationships with their teams and foster a culture of continuous development.
The GROW model is a coaching framework that stands for Goal, Reality, Options and Will. It provides a structured approach to coaching conversations, helping employees set clear objectives, assess their current situation, explore possible solutions and commit to an action plan.
Coaching can be incorporated into regular one-on-one meetings, performance reviews and informal conversations. By asking open-ended questions, actively listening and providing constructive feedback, managers can support their team members' development.
No prior coaching experience is necessary. This course provides practical tools and techniques that can be applied by both new and experienced managers.
The Coaching for Success session is a one-day interactive workshop that includes discussions, exercises and real-world case studies.
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If you'd like more information about any of our courses, please contact our customer support team.
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