Other courses available in:
Course Summary
Assertiveness is a behaviour that many people aspire to develop more of. Assertiveness is behaviour that allows a person to express honest feelings in a straightforward way and to exercise personal rights without dismissing the rights of others. Assertive people feel positive about themselves and others and give and receive respect openly.
This interactive one-day workshop will enable learners to develop strategies they can implement in all aspects of their lives. Learners will be given opportunity to explore concepts and behaviours associated with having a balanced approach to asserting your rights, without infringing on the rights of other people in your network. Practical approaches allow learners to express and share opinions and ideas and to develop and test assertive behaviours.
Course Objectives
By the end of this training session, participants will be able to:
- Describe different behaviour types and select appropriate assertiveness responses.
- Build relationships that are founded on ‘I’m okay’, ‘you’re okay’ life positions.
- Recognise and adapt to different situations.
- Demonstrate assertiveness techniques effectively.
Course Prerequisites
No previous experience is required.
Key Benefits
- Improve
self-confidence and self-expression.
- Enhance
communication skills in both personal and professional settings.
- Develop
positive relationships based on mutual respect.
- Learn
techniques to handle difficult conversations effectively.
- Reduce stress by managing conflicts assertively.
Who Should Attend?
This course is ideal for professionals, team members, and individuals who want to enhance their communication skills, develop self-confidence, and handle challenging situations with assertiveness.
Course Certification
GTG Certificate
Frequently asked questions
Assertiveness is about expressing your thoughts and needs confidently while respecting others. Aggression, on the other hand, disregards the feelings and rights of others.
Being assertive helps you communicate effectively, set boundaries and maintain positive working relationships without unnecessary conflict.
Yes, the session includes interactive exercises, role-playing scenarios and practical discussions so you can apply what you learn.
No, this course is suitable for all experience levels, whether you're new to assertiveness or looking to refine your skills.
This is a one-day interactive workshop.
Yes, participants will receive a course workbook and practical exercises.
Get in touch
If you'd like more information about any of our courses, please contact our customer support team.
Make an Enquiry
