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Course Summary
Dealing with the many problems a new supervisor encounters is not easy, but it does not have to lead to discouragement. This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager, or a unit coordinator.
Course Prerequisites
No experience is required.
Key Benefits
- Clarify roles and responsibilities of the new job
- Adjust to the new role with confidence and an assurance you can handle the position
- Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees
- Develop a technique for making sure you give employees instructions that are clear and understood
- Identify some techniques to deal with employee challenges, such as hostility, complaints, and laziness
- Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent
Who Should Attend?
This course is designed for those who are new to supervisory roles or, indeed, those who are wishing to refresh and update their skills.
Course Certification
GTG Certificate
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