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What this apprenticeship teaches you

Elevate Your Career with IMI Level 6 in Parts Operations - designed for the Future of the Automotive Sector.

The IMI Parts Operations Level 6 qualification equips you with the skills and expertise to excel in today’s fast-paced automotive industry. Stay ahead of the curve with training tailored to meet the unique challenges of modern parts operations. 

The qualification covers the basic needs for today's automotive sector, including:

  • Health & safety
  • Department security
  • Maintaining positive relationships
  • Housekeeping
  • Selecting and issuing vehicle parts and Processing returned parts
  • Receiving and storing vehicle parts
  • Monitoring and solving customer service problems
  • Processing various payment transactions
  • Participating in motor vehicle parts stocktaking activities.
  • Ordering stock and Non-stocked parts
  • Entering and finding data 

Development of core skills including communication, teamwork, problem-solving, ICT  and numeracy which are essential in dealing with customers and suppliers. 

Why choose this apprenticeship?

Choosing a vehicle parts apprenticeship can be a smart and rewarding decision for several reasons. This type of program offers a blend of practical experience and structured learning, making it ideal for those passionate about vehicles, logistics, and customer service.  

Key Benefits: 

  • The first step on your career
  • Gain hands on experience in the Automotive industry  
  • Earn while you learn
  • Learn skills directly applicable to your job role.
  • Gain industry-recognised qualification
  • Support throughout your learner journey
  • The opportunity to develop both personally and professionally 

How is the apprenticeship delivered?

Practical Observation: Demonstrating skills in the workplace.

Portfolio Building: Documenting tasks and achievements over time by assessor observation and candidate witness testimony.

Knowledge Assessments: Written and digital tests to ensure understanding of theoretical concepts.

  • Skills Development Scotland (SDS) provides funding for the apprenticeship. This makes the program accessible to businesses of all sizes.
  • Employers play a key part by mentoring and supporting apprentices in the workplace, ensuring they develop the required competencies.
  • Career progression to roles like Parts Supervisor, Parts Manager, Service Advisor or workshop controller
  • Continue professional development through IMI’s additional certifications.

How the assessments work

All units for the qualification are assessed through workplace observation, candidate witness testimony and assessor questioning. Learners will demonstrate their skills and knowledge by collecting evidence of their work and completing written and online testing. This evidence is presented in an electronic portfolio. The candidates assessor will advise learners on how to generate, collect, and present their evidence. The candidate will be visited in the workplace or via online meeting every 13 weeks by their allocated assessor who will support them for the duration of the apprenticeship.

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