Learning block week – Carried out at the start of the cycle, learners will attend the centre for a week to carry out learning on a particular subject.
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CareersWhy choose the Motor Vehicle and Service and Maintenance Technician Level 3 Apprenticeship?
It allows employers to build their workforce with suitably competent technicians for the future.
It’s a great opportunity for apprentices to progress their career and demonstrate that they possess the knowledge, skills and behaviours required to carry out the role of a motor vehicle and service and maintenance technician. This professional standard provides employers a skilled, confident and highly competent workforce for the future.
A motor vehicle and service and maintenance technician will study the following:
- Tyre legislation and technical information, including EU tyre labelling, tyre pressure monitoring systems, sidewall markings, homologated fitments relating to cars.
- Fundamentals of specific vehicle systems, including steering and suspension, braking systems, battery and charging systems, exhaust systems and air-conditioning systems.
- Vehicle four-wheel geometry principles.
- Basic consumer legislation relevant to the occupation.
- Appropriate health and safety legislation and requirements for the workplace.
- Hybrid and electric vehicle system and safe working procedures.
- Data protection requirements to protect customer and payment information.
- General sales principles, including identifying customer and vehicle needs, presenting solutions, closing the sale and dealing with buying resistance.
- How the business works and how you contribute to the overall results, demonstrating commercial awareness.
- How to carry out vehicle safety inspections and routine maintenance using manufacturers specifications or approved schedules, using vehicle specific data and meeting legal requirements.
- The importance of following workplace procedures and the consequences of not doing so.
Apprentices will spend 20% of their contracted hours in off-the-job training.
At the end of the apprenticeship, apprentices will be able to apply the following skills in the workplace:
- Contribute to the maintenance of a safe and efficient workshop.
- Demonstrate due regard for own safety and that of others in the workshop.
- Carry out fundamental tasks associated with removal and replacement procedures on a vehicle.
- Obtain diagnostic and repair information.
- Interpret diagnostic information and use electrical wiring diagrams to determine system serviceability.
- Use a range of diagnostic equipment.
- Follow recognised diagnostic procedures an report faults using company procedures and recommend suitable further actions.
- Follow recognised repair procedures to complete a wide range of repairs, including those which involve complex procedures, or in-depth knowledge.
- Test the function of repaired and fitted components.
- Adhere to business processes and complete documentation following workplace procedures.
- Use ICT to create emails, Word documents and carry out web-based searches.
- Complete a range of services and inspect and prepare a vehicle to the required quality standard for handover to the customer.
How is the apprenticeship delivered?
Workplace SMART targets – Guided workplace SMART targets will be carried out at the workplace with support from a mentor.
Development coach visit – Carried out at the end of the cycle, a development coach will visit the learner and carry out a review of the cycle and support the learner.
The programme is structured on cycles of learning, including 20 learning cycles, with each cycle lasting seven weeks. At the end of the apprenticeship, learners will carry out an end-point assessment, which they must pass to complete the apprenticeship.
How the assessment works
An end-point assessment consists of: review of completed logbook (portfolio of evidence), knowledge assessment (two online tests), skills assessment (five practical tasks) and an in-depth professional review.