Learning block week – Carried out at the start of the cycle, the learner will attend the centre for a week to carry out learning on a particular subject.
Start your search
Apply nowAn autocare technician will study the following:
- Tyre legislation and technical information, including EU tyre labelling, tyre pressure monitoring systems, sidewall markings, homologated fitments relating to cars, car derived vans and light goods vehicles.
- Fundamentals of specific vehicle systems, including steering and suspension, braking systems, battery and charging systems, exhaust systems and air-conditioning systems.
- Vehicle four-wheel geometry principles.
- Basic consumer legislation relevant to the occupation.
- Appropriate health and safety legislation and requirements for the workplace.
- Hybrid and electric vehicle system and safe working procedures.
- Data protection requirements to protect customer and payment information.
- General sales principles, including identifying customer and vehicle needs, presenting solutions, closing the sale and dealing with buying resistance.
- How the business works and how you contribute to the overall results, demonstrating commercial awareness.
- How to carry out vehicle safety inspections and routine maintenance using manufacturers specifications or approved schedules, using vehicle specific data and meeting legal requirements.
Apprentices will spend 20% of their contracted hours in off-the-job training.
At the end of the apprenticeship, apprentices will be able to apply the following skills in the workplace:
- Contribute to maintaining a healthy and safe workplace.
- Carry out stock procedures, including dealing with routine stock deliveries, placing stock into storage, carrying out stock rotation duties and ordering parts for customers following company procedures.
- Carry out vehicle safety inspections and routine maintenance in line with manufacturers’ specifications
- Make recommendations to customers based on the results of inspections, ensuring that sales recommendations are accurate, fully costed, ethical and in the best interests of the customer at all times.
- Carry out replacements or repairs and balancing of a range of light vehicle tyres.
- Carry out the replacement of components on a specific range of vehicle systems.
- Use a range of specialist tools and equipment, mechanical and electrical measuring tools and diagnostic equipment to support fault identification and repair.
- Access vehicle technical data to inform inspections and make judgements on wear and serviceability.
- Deal with and resolve low-level customer complaints.
- Use specific company IT systems within the workplace, including point-of-sale systems and hand-held devices.
How is the apprenticeship delivered?
Workplace SMART targets – Guided workplace SMART targets will be carried out at the workplace with support from a mentor.
Development coach visit – Carried out at the end of the cycle, a development coach will visit the learner and carry out a review of the cycle and offer support and advice to the learner.
The programme is structured on cycles of learning, including 13 learning cycles, with each cycle lasting nine weeks.
How the assessment works
An end-point assessment consists of: review of completed logbook (portfolio of evidence), knowledge assessment (two online tests), skills assessment (five practical tasks) and an in-depth professional review.